Frequently Asked Questions (FAQ):
Q: What type of service do you provide?
A: EDDI, Inc.:
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Maintains databases of known and suspected counterfeiters,
diverters and their accomplices;
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Prepares reports on request for its clients concerning
activities of diverters and counterfeiters who have targeted our
clients' products;
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Provides information for clients concerning prospective
accounts;
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Advises clients concerning methods for making themselves
unattractive targets for counterfeiting and diversion;
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Assists counsel in preparing and prosecuting appropriate
legal actions against fraudulent activities involving counterfeiting
and diversion;
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Provides clients with regular "Antidiversion Bulletins" in email format concerning developments in this field. |
Q: Who are your customers?
A: EDDI's clients are primarily manufacturers of branded consumer products and other trademark holders. We also cooperate with law enforcement officials at local, national and international levels.
Our clients are in various industries, and include pharmaceuticals, apparel, fashion accessories, health and beauty aids, food, office supplies, software, computer peripherals, recordings, cosmetics, alcoholic beverages, tobacco products and others.
Q: How often are your records updated?
A: EDDI's records are updated daily. We currently have over 190,000 records, around 1,000 of which are updated every week.
Q: What makes your service unique?
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EDDI's databases are the largest in the world dedicated
to identifying counterfeiters and diverters.
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Our reports go far beyond those otherwise commercially
available, in that they incorporate data from over 40 sources,
both public and private.
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Unlike some services, we do not rely on "self-reporting"
by the subjects of our reports. Although we have sophisticated
computer-assisted applications, each of our records is reviewed
by experienced human analysts. We do not rely upon fully-automated
"data mining", but upon extremely targeted in-depth research.
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Our reports are affordable. Unlike some services, we charge
low flat rates for reports, regardless of the cost of production.
We rely on the fact that our data is so robust, that over time,
our investments will be recaptured. Since our database has been
in existence for more than a decade, this business model has come
to fruition. |
Q: Do you support foreign languages?
A: Yes. We are proficient in the following:
English,
French,
German,
Spanish, and
Russian
Q: How do I access your data?
A: EDDI, Inc. provides reports only to approved clients. These include legitimate manufacturers or authorized distributors of branded products anywhere in the world so long as the client is the owner or legal licensee of a trademark or patent for such product. To become an EDDI client, please contact us.
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For support contact either of our offices at:
| deKieffer & Horgan (Washington DC) |
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| EDDI Inc. (Virginia) |
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Address:
P.O. Box 7651
McLean, VA 22106-7651
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Phone Number:
E-Mail:
eddi-inc@cox.net
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